Shipment tracking technology allows logistic and carriers companies to control their shipments and cargo location at any time. And, through self-service portals or content distribution, make this information available to customers in 24×7 mode. This includes the consultation of tariffs and prices, or the opening of new operations in which, thanks to the integrations directly in the ERP, the operation is speed up considerably. An efficient tracking system helps an organization to re-assimilate its regular operations, enhance the consumer experience, and eliminate extra steps while allowing them to work quickly and efficiently.
It is always important to have a strong effective communication with the delivery executives, customers, and business operators. The technological advancement of the tracking systems helps to provide expert delivery to customers, enhance operational administration, and ultimately lead to customer insight and delight. Specialized transport, logistics and warehouse management systems, whether for carriers or freight forwarders or consultants provide a number of internal and external advantages.
This technology allows, while managing logistics, to have a clear and real-time view of transport performance and costs and market trends. All this without forgetting that shipment tracking is an essential element of supply chain management. Application benefits include;
- Boost your confidence in addressing customer concerns
- Customer insights and enhance performance
- Reduce dissatisfied customers who don’t know when their packages will arrive
- Identify cost-saving opportunities in route optimization and more
- Provide proof of delivery for accounting purposes
- Integrate with your eCommerce system and corporate website for consolidated processes
- Access to locating their packages at any time of the day
This not only helps to provide customers with the best delivery experience but also helps in the growth and development of the organization. When you signup with Cyclux Consult you gain total control over your Shipment Tracking Portal. From automated orders , AI sales analysis corporate emails, social media integration our solutions offer you state-of-the-art business advantages. Kindly contact +233(0)200689684 / +233(0)553893144 OR Email: business@cyclux.com for further details.
