Privacy Policy

Privacy Policy

Effective Date: 7 November 2026
Last Updated: 7 November 2026

1. Introduction

Cyclux Consult (“Cyclux”, “we”, “our” or “us”) is committed to protecting the privacy and personal information of our website visitors, clients, partners and users of our digital services.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, request our services or interact with our digital platforms.

We handle personal information responsibly and in accordance with applicable data protection laws, including the Ghana Data Protection Act, 2012 (Act 843), and the UK General Data Protection Regulation (UK GDPR), where applicable.

2. Information We Collect

We may collect the following categories of information:

Personal Information

• Full name

• Email address

• Telephone number

• Company or organisation name

• Job title and professional information

Technical Information

• IP address

• Browser type and device information

• Operating system

• Website usage data

• Pages visited and interaction details

Enquiry and Communication Information

• Messages submitted through contact forms

• Service requests and project enquiries

• Information provided during consultations

• Correspondence with our team

We only collect information that is reasonably necessary for our business activities and the purposes described in this policy.

3. How We Use Your Information

We may use collected information to:

• Respond to enquiries and service requests.

• Provide information about our products and services.

• Prepare quotations, proposals and business agreements.

• Deliver technical support and consultancy services.

• Improve our website, products and digital platforms.

• Communicate important service updates.

• Send marketing communications where legally permitted.

• Maintain website security and prevent fraudulent activities.

• Comply with applicable legal and regulatory obligations.

4. Healthcare and Sensitive Personal Information

Cyclux Consult develops and provides healthcare technology solutions, including medical software, healthcare management platforms and digital health systems.

Our website does not require visitors to submit patient medical records or sensitive health information.

Where our products or services process patient records, medical information or other sensitive personal data on behalf of healthcare organisations, such processing will be governed by applicable agreements, privacy notices, data processing arrangements and relevant data protection requirements.

Healthcare organisations using Cyclux platforms remain responsible for ensuring that their collection and use of patient information have an appropriate legal basis.

5. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Improve website functionality.

• Remember user preferences.

• Understand website traffic and visitor behaviour.

• Measure website performance.

• Support marketing and analytics activities.

You can manage cookies through your browser settings. Where required by law, we will obtain your consent before placing non-essential cookies on your device.

6. Sharing of Personal Information

We do not sell or rent personal information to third parties.

However, we may share relevant information with:

• Hosting and cloud infrastructure providers.

• Website analytics and performance providers.

• Email and communication service providers.

• Payment and transaction service providers, where applicable.

• Professional advisers, including legal and accounting professionals.

• Regulatory authorities where disclosure is legally required.

Third-party service providers are expected to handle personal information responsibly and apply appropriate security and confidentiality measures.

7. International Data Transfers

Cyclux Consult operates across different markets, including Ghana and the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer complies with applicable data protection laws and that suitable safeguards are in place.

8. Data Security

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.

These measures may include:

• Secure hosting infrastructure.

• Access controls and authentication.

• Encryption where appropriate.

• Regular system maintenance and security updates.

• Monitoring and backup procedures.

Although we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including business, contractual, legal and regulatory requirements.

When information is no longer required, we will take appropriate steps to securely delete or anonymise it.

10. Your Privacy Rights

Depending on your location and the applicable data protection laws, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Object to certain processing activities.

• Request restrictions on how your information is processed.

• Withdraw consent where processing is based on consent.

• Request a copy of certain personal information.

• Lodge a complaint with the relevant data protection authority.

To exercise your rights, please contact us using the details provided below.

11. Third-Party Websites

Our website may contain links to third-party websites, platforms and services.

Cyclux Consult is not responsible for the privacy practices, content or security of external websites. We encourage visitors to review the privacy policies of any third-party services they access.

12. Children’s Privacy

Our website and business services are not intentionally directed at children. We do not knowingly collect personal information from children through our general website without appropriate authorisation or a valid legal basis.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, technology, services or legal obligations.

Any updates will be published on this page with a revised effective or updated date.

14. Contact Us

If you have questions about this Privacy Policy, how we handle personal information or wish to exercise your privacy rights, please contact us:

Cyclux Consult

Website: https://cyclux.com
Email: business@cyclux.com
Business Address: []
Location: Ghana / United Kingdom / California (US)